We are NOT here to teach you how to operate, fix and teach computers.  If you don't know your stuff, then you might as well stop now, and look somewhere else.  We only take on people who are VERY confident in their field.  You may already have a great side business, or are thinking of starting one.  But here are several additional tools we wish we had when we were small:

1.  Tech Support

Our days are easier in that we have a secondary reference for our computer issues.  If you are STUMPED, and wasting your time, just give us a call, email, or IM, and we will see if we can help.  You can do this directly from your client's home or at your workshop.

 

We are limiting the number of emergency phone requests to 24 per year.  More requests than this brings the abilities of the technician into question, and your membership may be cancelled.

 

We do not have 24-7 tech support, but we are available throughout the normal workday, six days a week.

  

2.  Remote Access

 

We are one of the few companies in Colorado who make remote desktop easy.  Our interface works with Windows 95 to Windows 7, Macintosh, Blackberries and Windows Mobile, dial-up and high-speed.

 

If you have to return to your client (45 miles away), just to change the settings on his Outlook Express (2 minutes), this is a great time-saver!

 

Your client can log onto our website, click on Start Remote Session, and let us do this for them.  We can either bill you or your client.

 

Your clients are taken care of quickly and professionally.  Happy customers refer more happy customers to you!

 

Read more about this on our link REMOTE CONTROL on the left toolbar.

3. Operations manual:

This helps you with several aspects of running your company.  Step by step guidelines and advice to make you successful.  This includes.

Company Legal Structure 

Tax Implications 

Accounting: Quickbooks template

Clientele 

-Demographics 

-Psychographics 

-Methods of Contact

-Treating Customers 

-On the telephone 

-Upon Arrival

-Upon Leaving 

-Follow-Up 

Marketing 

-What Doesn’t Work 

-What Works 

Extras 

Pro-Bono Work you Need to Do 

Charges 

Rates 

Services Available 

Tools at the Office 

Tools to bring to every customer

 

2.  Marketing

 

We will provide you with logos, sample advertising flyers, newsletter ads and more.  We will help you to generate leads and show you how to use your social network for your business benefit.

 

3.  Newsletters

We will write your newsletters for you.  You can just edit them by putting in your name, and forward them on to your clients.

 

4.  Directions

How often do you tell people how to download a file?

How often do you tell people how to update Norton Antivirus or run Malwarebytes?
How often do you tell people how to add someone to their AOL Address Book?

 

We provide numerous downloadable handouts for you to print out at your client's house, saving you time and frustration.  Plus clients love to get handouts to reference later.

 

If you know you are a top-notch consultant, and would like to start the application process, click here.