Unfortunately, every week, we have customers lose all — 100% — of their data.  This means all their family photos, documents, financial data, customer lists, presentations, address books, spreadsheets — EVERYTHING!  Sometimes we can get it back easily, and sometimes we have to go to a more expensive DATA RECOVERY option.

Go with Carbonite!

For backup with unlimited space and more configuration options, we recommend Carbonite. For business users we recommend Carbonite due to their superior tech support.

Carbonite has always been the leader in offsite backup. Carbonite is a full backup solution well suited to both residential computer users AND is great for large backups or corporate customers. You get great customer service, and more features seen in the table below.

How Do I Use Carbonite?

First, choose the plan that’s right for you and contact us here at Onsite to get started. Prices (before tax) are shown on the table below. The base level residential plan is $84 for a year of constant backups and unlimited data.

 

 

Carbonite Safe

Carbonite Safe Backup Pro

 

Basic

Plus

Prime

Core

Power

Ultimate

1 Year Subscription

$83.99

$119.99

$149.99

$287.99

$799.99

$1299.99

2 Year Subscription

$159.58

$227.98

$284.98

$547.18

$1,519.98

$2,469.98

3 Year Subscription

$226.77

$323.97

$404.97

$777.57

$2,159.97

$3,509.97

Computers Supported

1

1

1

Up to 25

Up to 25

Up to 25

Cloud Backup Supported

Unlimited

Unlimited

Unlimited

250 GB

500 GB

500 GB

Additional Storage Cost (per 100GB)

N/A

N/A

N/A

$99.99/year

$99.99/year

$99.99/year

Back Up Files on Internal Drives

1

1

1

2 or more

2 or more

2 or more

Back Up Files on External Drives*

service-plan-x

1

1

2 or more

2 or more

2 or more

Back Up Files on NAS Drives

service-plan-x

service-plan-x

service-plan-x

1 or more

1 or more

1 or more

Webroot SecureAnywhere

service-plan-x

service-plan-checkmark

service-plan-checkmark

service-plan-x

service-plan-x

service-plan-x

Automatic Video Backup

service-plan-x

service-plan-checkmark

service-plan-checkmark

service-plan-checkmark

service-plan-checkmark

service-plan-checkmark

Courier Recovery per Incident

$99.99

$99.99

$9.99

$175.99

$175.99

$175.99

FERPA, GLBA, and HIPAA Support

service-plan-x

service-plan-x

service-plan-x

service-plan-checkmark

service-plan-checkmark

service-plan-checkmark

Servers Supported

service-plan-x

service-plan-x

service-plan-x

service-plan-x

service-plan-checkmark

service-plan-checkmark

Databases and Application Backup

service-plan-x

service-plan-x

service-plan-x

service-plan-x

service-plan-checkmark

service-plan-checkmark

Bare Metal Image Backup

service-plan-x

service-plan-x

service-plan-x

service-plan-x

service-plan-checkmark

service-plan-checkmark

RAID Array

service-plan-x

service-plan-x

service-plan-x

service-plan-x

Only with CSSB

Only with CSSB

Carbonite Safe Server Backup (CSSB) Licenses

service-plan-x

service-plan-x

service-plan-x

service-plan-x

1

Unlimited

*Carbonite only supports backing up the following external hard drive formats:

  • Windows: NTFS or FAT32
  • Mac 2x: HFS+ (also known as Mac OS Extended), APFS, or exFat
  • Mac 1x: HFS+ (also known as Mac OS Extended) or APFS format

Once you let us know what plan you need:

  1. We will create your account and take care of preparing an installer
  2. During your remote session, we will get Carbonite installed and your backup started
  3. Once your backup is going, Onsite Consulting will also monitor your backup status and alert you of issues. We do not see any data, only whether it is being backed up or not
  4. Your Carbonite account comes included with great tech support directly from Carbonite. Need to reach them? Their number is 877-222-5488